Effective date: 2026. This Privacy Policy explains how SoftPhase Technologies Pvt. Ltd., an India-based technology company, collects, uses, stores, and protects information received through our website, forms, communications, and business interactions.
Information We Collect
We may collect information you voluntarily provide, including name, email address, phone number, company name, project requirements, career details, and messages submitted through our contact, newsletter, or inquiry forms.
We may also collect limited technical information such as browser type, device information, approximate location, referring pages, and usage patterns to improve website performance and security.
How We Use Information
- To respond to project, service, partnership, or career inquiries.
- To provide consulting, proposals, support, and business communication.
- To improve our website, services, user experience, and content quality.
- To send updates only when you have opted in or when communication is relevant to an existing business relationship.
- To comply with legal, contractual, security, and operational obligations.
Client and Project Data
Information shared during discovery, development, AI implementation, or consulting engagements may include confidential business material. We treat such information as confidential and use it only for the agreed engagement, subject to applicable agreements and access controls.
AI and Data Handling
When delivering AI solutions, we follow data minimization and purpose limitation. Client data is used only to design, build, test, or operate agreed systems. Where third-party AI or cloud providers are involved, we recommend appropriate review of provider terms, security controls, and data processing settings.
Sharing of Information
We do not sell personal information. We may share information with trusted service providers, hosting platforms, analytics providers, professional advisors, or authorities where necessary for service delivery, legal compliance, security, or business operations.
Data Security
We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, or disclosure. No online transmission or storage system is completely secure, but we work to maintain appropriate controls for the nature of the information handled.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, contractual obligations, legal requirements, dispute resolution, security, and legitimate business records.
Your Choices
You may request access, correction, update, or deletion of your personal information, subject to legal and contractual limitations. You may also opt out of non-essential marketing communication.
Third-Party Links
Our website may link to third-party services such as LinkedIn, GitHub, WhatsApp, maps, or technology providers. Their privacy practices are governed by their own policies.
Updates to This Policy
We may update this Privacy Policy as our services, legal obligations, or operational practices evolve. Updated versions will be posted on this page.
Contact
For privacy questions or requests, contact SoftPhase Technologies Pvt. Ltd. at hello@softphase.tech.
Registered office: H. No, Giriraj, SNO 71/1, RD-2, Kirti Nagar, New Sangavi, Pimpri-Chinchwad, Maharashtra 411061, India.